Returns & Exchanges
At Promix Nutrition®, we stand by the performance and quality of our apparel; if you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all unworn items.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be generated for you to download and print at home.
Package Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit back to our facility.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing